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HOW CAN WE HELP?
We’d love to hear from you! Share your experience from a recent stay at the Sundowner, enquire about hosting your next function, or send through any general questions you have. Select the option below that best matches your enquiry and our team will get back to you as soon as possible.
Office Hours
Monday to Friday:
8:00am – 8:00pm
Saturday and Sunday:
9:30am – 5:30pm
Public Holidays:
9:30am – 5:30pm
Please note that our Office is closed Good Friday and Christmas Day.
Checking In
Check-in is available after 2:00pm on the day of arrival.
Check out is by 10:00am on the day of departure.
Early and late arrivals can be arranged outside of these hours using our 24-hour check-in kiosk.
Please get in touch with Reception on (08) 8645 1535 if you wish to take advantage of this service.